Marsh Plating Corporation
 

Satisfaction Survey



Shadow

Satisfaction Survey

Company Name

Contact Name (required)

Address

City

State

Zip

Phone

Your Email (required)





Thank you for your business with Marsh Plating Corporation.
Please take a moment to tell us about your experience.

1. Based on your recent business with our company, how satisfied are you with your experience?
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied


2. Based on your recent experience, would you continue to use our services?
DefinitelyProbablyMight or might notProbably notDefinitely not


3. Please specify your satisfaction level with:

Timeliness of response to your inquiries
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Pricing
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Quality
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Delivery
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Ability to resolve a problem
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Professionalism
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied


4. How satisfied are you with the support you received?

Ability to get the right person quickly
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Attitude of the person who assisted you
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Ability to provide a solution
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

Effectiveness of the solution
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

5. What specific things can we do to increase your satisfaction with our products and services?



Thank you.