Marsh Plating Corporation
 

Satisfaction Survey



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Satisfaction Survey

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Thank you for your business with Marsh Plating Corporation.
Please take a moment to tell us about your experience.

1. Based on your recent business with our company, how satisfied are you with your experience?
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 


2. Based on your recent experience, would you continue to use our services?
Definitely Probably Might or might not Probably not Definitely not 


3. Please specify your satisfaction level with:

Timeliness of response to your inquiries
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Pricing
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Quality
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Delivery
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Ability to resolve a problem
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Professionalism
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 


4. How satisfied are you with the support you received?

Ability to get the right person quickly
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Attitude of the person who assisted you
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Ability to provide a solution
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

Effectiveness of the solution
Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 

5. What specific things can we do to increase your satisfaction with our products and services?



Thank you.